Young woman with disability working at a pizza parlor getting orders ready with her manager

Why Emotional Intelligence Matters

Being smart isn’t just about math or reading. It’s also about understanding feelings—your own and other people’s. That’s called emotional intelligence (or EI), and it’s a super important skill, especially at work.

These days, employers care a lot about how someone handles their emotions and gets along with others—not just what’s on their resume. Sometimes when you start a job, there’s a “trial period.” That means you work there for a short time so everyone can see how it goes. During that time, your emotional smarts really shine through! If things go well, you might get hired full-time.

But EI isn’t just for jobs—it helps in tons of areas of life. Like how you talk to people, deal with tough stuff, and even how you feel about yourself. So let’s break it down!

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What Emotional Intelligence Is (and What It Isn’t)

Mental Health America says having emotional intelligence means you can:

  • Notice how you’re feeling
  • Understand why you’re feeling that way
  • Handle your emotions in a healthy way
  • Pick up on how others are feeling
  • Respond to people in a kind, helpful way

Emotional Intelligence Infographic

There are 4 big parts to emotional intelligence:

  • Self-awareness – knowing what you’re feeling
  • Self-control – managing how you act when you feel strong emotions
  • Empathy – understanding what others might be feeling
  • Social skills – getting along with people

And here’s what emotional smarts don’t mean:

It’s not about hiding your feelings or always being nice. It’s about being real, honest, and respectful—even when things feel intense.

Young woman with disability at a pizza shop holding up a fire-grilled pizza

How Emotional Intelligence Helps You at Work (and Everywhere Else)

When you understand your feelings—and other people’s too—you’re better able to:

  • Talk clearly

  • Work well with others

  • Handle problems without drama

  • Feel less stressed out

  • Actually enjoy your job more

And yep, these skills help in life outside of work too. They can make friendships stronger, help with family stuff, and even boost your mood. People with good emotional smarts tend to bounce back quicker when life throws them a curveball. (Source: National Library of Medicine)

Young woman with disability at work talking with her manager

The Best Part? You Can Learn It!

Emotional intelligence isn’t something you’re just born with—you can learn it! 🙌

And good news: Unified Work Academy has a totally free course to help.

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🎓 Try Our Free Emotional Intelligence Course

We offer lots of free courses that teach “soft skills” (like how to handle emotions and talk to people). One of them is called “I Can, I Will: Emotional Intelligence Training.” It’s designed especially to help people, including those with disabilities, grow their emotional smarts.

In the course, you’ll learn how to:

  • Understand and manage your own emotions

  • Notice how others are feeling

  • Deal with tough moments in healthy ways

  • Build confidence and feel proud of your progress

It uses tools from something called CBT (Cognitive Behavioral Therapy) to help you think things through and grow over time.

By the end, you’ll understand yourself and others better—and that can lead to a stronger career and a happier life.

✅ It’s Easy to Join! 👉 Click here to see all of our free courses and to sign up